Your IT person in Staines-upon-Thames

Based in Staines-upon-Thames. Visits across all of Spelthorne — Ashford, Sunbury, Shepperton, Stanwell — plus Egham, Feltham and Windsor. Remote help anywhere in the UK.

I come out, fix it, set it up and keep it running: Wi-Fi and printers, new computers and moving your files across, email and backups, slow machines, gaming PCs, small-office IT. Or remotely, wherever you are in the UK: a slow PC tuned up, a new one set up exactly how you want it.
Fixed prices agreed before any work starts, no fix no fee, and most visits happen the same week.

5.0 ★ on Google · 5 reviews

  • Price agreed before any work starts
  • Remote anywhere in the UK, visits across Spelthorne
  • Guarantee on the work and support after

How it works

Three steps, no forms to fill in and no call centre.

  1. Message or call

    Say what is happening in plain words, by WhatsApp, phone or the form. You get a likely price and a time the same day.

  2. A free remote look, or a visit

    Fifteen minutes over a screen share cost nothing and often settle it. If hands are needed, the visit is booked for the same week, or you drop the machine off.

  3. Fixed, explained, guaranteed

    The price is agreed before the work starts and does not move. You are shown what was done, and the work is guaranteed. No fix, no fee.

Services

Eight areas of work, and the list is not exhaustive. If your problem is not on it — ask anyway.

Tap a category to see everything it covers.

Home visits and remote help Come out, sort it, show you how it works.
  • Wi-Fi that does not reach, routers and mesh systems
  • Printers and scanners, including wireless
  • Email, accounts and passwords: Outlook, Gmail, Microsoft 365, Google
  • Slow computer clean-up: start-up, updates, storage, protection
  • Check-over after a scam call, a suspicious message or a remote-access session
  • Parental controls, password manager, two-factor authentication
  • TV boxes, smart speakers, doorbells and cameras on the network
  • One-to-one help with your own computer, no jargon, patient with older users
  • Remote support over a screen share when nothing needs to be touched
  • A slow PC tuned up or a new one set up how you want it, remotely, anywhere in the UK
Get a quote
New computers and moving over From the box to ready to use, with everything brought across.
  • New PC, laptop or Mac set up out of the box
  • Files, photos, email and programs moved from the old machine
  • Windows 10 to Windows 11, with a free compatibility check first
  • Windows, macOS and Linux installation and recovery
  • Office software, printers and accounts set up
  • Backups set up, local and cloud: OneDrive, Google Drive
  • Secure wipe of the old machine before it is sold or passed on
  • Pre-purchase advice and a check on a used PC or laptop
Get a quote
Upgrades and batteries The two jobs that make an old machine feel new.
  • SSD upgrade with your system cloned across
  • Memory upgrade
  • Laptop battery replacement, swollen batteries handled safely
  • Not holding charge or not seeing the charger: battery or charger, diagnosed honestly
  • Cleaning and thermal paste while the machine is open
Get a quote
Home network & devices Wi-Fi that reaches, printers that print, devices that connect.
  • Router and Wi-Fi setup
  • Dead zones fixed, mesh systems
  • Ethernet cabling and powerline
  • Printer and scanner setup, including networked
  • NAS setup
  • Second monitor and docking stations
  • Webcam and microphone for remote work
  • TV boxes and smart devices
  • Moving data between phone and PC
Get a quote
Data, backup & recovery Getting files back, moving them, and keeping copies safe.
  • Data recovery from a failed drive (logical damage)
  • Deleted file and photo recovery
  • Data transfer from an old PC to a new one
  • Backup setup, local and cloud
  • Migration to OneDrive and Google Drive
  • HDD to SSD cloning with the system kept intact
  • Photo and video archive organisation
  • Secure data wiping before selling a device
  • Regaining access to email and accounts
Get a quote
Desktop & PC building Builds to budget, upgrades and PCs that will not start.
  • Gaming PC built to your budget
  • Workstation builds
  • Component selection and upgrade advice
  • Graphics card installation
  • Power supply replacement
  • Cooling and case fan upgrades
  • Thermal paste replacement on CPU and GPU
  • Cable management and rebuilds
  • PC will not start, no display, boot loops
  • Pre-purchase check on a used PC or laptop
Get a quote
Gaming & performance Frame rates, peripherals, streaming and stutter hunting.
  • FPS tuning for CS2, Valorant, PUBG, Fortnite
  • Peripheral setup
  • Streaming setup (OBS)
  • Overclocking and undervolting with temperatures watched
  • Diagnosing freezes, stutters and frame drops
Get a quote
Small business IT For offices, shops and practices too small for a managed service contract.
  • PCs, printers, Wi-Fi and tills kept working
  • Microsoft 365 and Google Workspace: accounts, email, shared files
  • Backups with restore tests
  • New starters set up, leavers closed off
  • Monthly care plans from £150, or a 10-hour block
  • Automation and AI where it saves real hours: see the business page
Get a quote

Why people trust the work

A one-person workshop lives on its reputation, so here is what stands behind it.

DBS checked

I hold a DBS check through volunteering with Surrey Police. If you are arranging repairs for a parent or grandparent, you are welcome to ask to see it before I come round.

A local person, not a call centre

Based in Staines-upon-Thames, TW18. Visits across Spelthorne, drop-off by appointment. One person from start to finish, and most jobs are done the same week.

The price is agreed before work starts

You get the likely cost and timeframe up front. If the job turns out to be different once it is opened up, you hear about it before anything is spent, not afterwards.

Russian and Ukrainian spoken

Мастер говорит по-русски. Майстер говорить українською. Explaining a fault is hard enough in your own language — you are welcome to use it.

Open seven days, 09:00–20:00

Drop-off is by appointment, so someone is there when you arrive rather than out on a call. On-site visits can be arranged early or late if the working day makes them impossible.

Pricing

Labour, in full. No ranges to negotiate down from.

No fix, no fee. A free 15-minute remote look first, then a fixed price.
Service Labour Notes
Remote help £40 / hour First 15 minutes free. Anywhere in the UK: if it can be fixed over a screen share, nobody has to come out
Home or office visit £50 / hour Charged from arrival. Wi-Fi, printers, email, backups, slow machines, new devices
Call-out Free in Staines £15 beyond
Diagnosis on a visit £20 Waived if you go ahead with the work
New computer set-up and data transfer £95 Out of the box to ready to use: updates, your files and programs moved, backup set up
SSD upgrade £35 + drive. Your system cloned across, nothing reinstalled
Windows 11 upgrade with SSD £85 + drive. Free compatibility check first
Laptop battery replacement £45 + battery. Cleaning while it is open £25
Custom or gaming PC build £80 Labour only. Performance tuning £45
Data rescue and backup from £80 Logical recovery, quoted in full after a free assessment
Parts and licences are charged separately. Anything not listed is quoted for free before any work starts. Board-level soldering and recovery from physically damaged drives are not done here — those are diagnosed for free and passed to someone who does them properly.

Contact

Send the form and it comes straight to me by email. WhatsApp and the phone work too, whichever suits you.

07778 759 172 [email protected]

Staines-upon-Thames, TW18 · Full address is given when you book a drop-off.

What people say

Reviews left on the Google Business Profile, quoted here exactly as they were written.

5.0 ★ · 5 reviews on Google

Great work done to fix my MacBook, highly recommend
Artem Kolomatskiy ★★★★★ · December 2025
Очень приятный мастер , помог устранить мою проблему и избежать покупки новых комплектующих для ПК. Всем рекомендую 👍🏻
Виктория Ровная ★★★★★ · August 2025
I recently had some serious issues with my laptop's cooling system, but then Dany came to the rescue! He worked his magic, and now my five-year-old laptop runs like it’s brand new—so awesome! If you're looking for a truly skilled and responsible specialist, I recommend Dany. He knows his stuff!
Виталий Ганжуга ★★★★★ · May 2025
Meticulous and honest specialist, who takes care of your device as if it is his own. Definitely recommend Daniel! You won't regret.
Aleksandr Rumiantsev (Alex Rumsey) ★★★★★ · May 2025